moderated Re: JAWS 2021 and Pac Mate Omni BX 400 vis USB
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Okay, have you looked on the left side of the display for a mini usb port?
When you plug the display to the Pacmate what version of the display is shown?
These are questions Freedom Scientific Support will ask so you should check these things out.
This is just a suggestion to figure out the problem.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Dan Miner via groups.io
Sent: Saturday, January 9, 2021 9:55 PM
Subject: Re: JAWS 2021 and Pac Mate Omni BX 400 vis USB
They are still clipped together. I’ve been searching the BX manual and didn’t see any option to run the display without the PDA part. A quick examination of the display only section doesn’t suggest it would support running completely stand-alone as I see no USB type A or mini B port. The display is working with the PDA part which is running 6.2 of the environment but I haven’t figured out how to update it since I don’t have any way of connecting CF cards to my system to prepare one for an upgrade path.
I figured they would flatly deny support since it is so old. This came from an era of proprietary USB protocols so I am expecting to need some sort of USB driver.
I did manage to find it in the Device Manager in control panel. It’s listed under Other Devices under its name but doesn’t know much about it and says there is no driver for it.
“Device status: The drivers for this device are not installed. (Code 28)”
From: firstname.lastname@example.org <email@example.com> On Behalf Of Richard Turner
Have you separated the display from the note taker?
My guess is the display is too old to be supported, but you may need to call FS on Monday.
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