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If this happens to anyone while you have sound set Jaws to use
the built in sound card. This way when you plug in the problem
device you will still have sound. Sometimes you may need to exit
Jaws then restart jaws to force jaws to use the preferred sound
card setting. I don't know why Jaws does this but it has been
doing it for years.
On 1/7/2021 11:17 AM, Van Lant, Robin
via groups.io wrote:
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Is there a way to do this if you cannot
hear JAWS talking? Only idea I have it to get sighted
assistance. Had an issue recently where JAWS would go silent
when I plugged in wired earbuds. An AIRA agent helped me see
that my earbuds had gotten muted when I plugged in the
earbuds. But. I had not been able to figure out how to check
the settings independently, because the only settings I could
see when the earbuds were not plugged in were for my onboard
originated externally. Exercise caution. Think before
clicking links or opening attachments.
Try opening the :Utilities” menu. Scroll
down to “Sound Card”. This has a sub menu. Check to see
what JAWS is using. You may need to select your Blu Tooth
or “default” sound card settings.
I have searched for an answer to this,
but I am not coming up with much. I have a Dell XPS laptop,
am using JAWS 2020 and Windows 10, and I just purchased a
Jabra Evolve 65 Bluetooth headset. It paired really easily,
and the sound was great. Then, I started a zoom meeting, and
I had no JAWS speech at all. Any ideas about how I might
solve this issue?
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