moderated Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting
You can try turning on Narrator. With Windows 10 it’s Windows Control Enter.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Van Lant, Robin via groups.io
Sent: Thursday, January 07, 2021 12:17 PM
Subject: Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting
Is there a way to do this if you cannot hear JAWS talking? Only idea I have it to get sighted assistance. Had an issue recently where JAWS would go silent when I plugged in wired earbuds. An AIRA agent helped me see that my earbuds had gotten muted when I plugged in the earbuds. But. I had not been able to figure out how to check the settings independently, because the only settings I could see when the earbuds were not plugged in were for my onboard speakers
WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.
Try opening the :Utilities” menu. Scroll down to “Sound Card”. This has a sub menu. Check to see what JAWS is using. You may need to select your Blu Tooth or “default” sound card settings.
I have searched for an answer to this, but I am not coming up with much. I have a Dell XPS laptop, am using JAWS 2020 and Windows 10, and I just purchased a Jabra Evolve 65 Bluetooth headset. It paired really easily, and the sound was great. Then, I started a zoom meeting, and I had no JAWS speech at all. Any ideas about how I might solve this issue?
This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the
intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether
electronic or hard copy.