moderated Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting


Cynthia Bruce
 

So, I checked this, and the windows default sound card is selected.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: January 7, 2021 1:12 PM
To: main@jfw.groups.io
Subject: Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Hi,

 Try opening the :Utilities” menu. Scroll down to “Sound Card”.  This has a sub menu.  Check to see what JAWS is using.  You may need to select your Blu Tooth or “default” sound card settings.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Thursday, January 7, 2021 12:00 PM
To: main@jfw.groups.io
Subject: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Hi All,

 

I have searched for an answer to this, but I am not coming up with much. I have a Dell XPS laptop, am using JAWS 2020 and Windows 10, and I just purchased a Jabra Evolve 65 Bluetooth headset. It paired really easily, and the sound was great. Then, I started a zoom meeting, and I had no JAWS speech at all. Any ideas about how I might solve this issue?

 

Many thanks,

 

Cynthia

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