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Yeah, it worked just fine on my personal laptop. After a couple startups on my work machine, I’m no longer seeing the message. The rep at Vispero told me it is a newer feature that allows me to see my remaining SMA updates in the help
menu. She was transferring me to tech support, but I was on hold for a bit and noticed that the pop-up wasn’t coming up anymore, so I just decided not to bother right now. Sounds like it’s a nice-to-have, but she said it wouldn’t impact my installation.
Maybe when I install the new update it will get resolved.
firstname.lastname@example.org <email@example.com> On Behalf Of
Thursday, January 7, 2021 3:39 AM
Re: license update message
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I didn’t need admin priveliges, but I’m the only one using my computer, so ... when i updated my authorization, of course how you described, everything went fine. Try contacting Vispero for support.
I’m running JAWS 2021. Starting yesterday, I’m getting a pop-up window when I start JAWS that says, “Your license has changed, would you like to update your authorization now? This will take less than a minute.” I assume this relates
to my purchase of a new 2-year SMA last week. Unfortunately for me, you need admin privileges for this update to work and I don’t have them. Can I do this manually or should I contact me IT guy for admin rights? Does it even really matter at this time or
can I just wait till I’m meeting with the IT guy to install my next JAWS upgrade?
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