moderated Re: license update message

Larry Gassman <larrygassman@...>

Generally if you say yes, you’ll be taken to the Internet and the FS page where it will check to see if you can be updated.  It takes less than 30 seconds.

Not sure how this will work if you don’t have admin privileges.  You may have to ask for help from your admin for your company.

They should know that this process now takes place when a new SMA begins.

This is a brand new feature from Freedom Scientific and was not introduced until JAWS 2021.



From: <> On Behalf Of Richard Turner
Sent: Tuesday, January 5, 2021 12:29 PM
Subject: Re: license update message


I’d just call FS.


That should be an easy fix from their side to update your SMA info.




Richard, in the U.S.


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From: <> On Behalf Of Van Lant, Robin via
Sent: Tuesday, January 5, 2021 12:27 PM
To: JFW List ( <>
Subject: license update message



I’m running JAWS 2021.  Starting yesterday, I’m getting a pop-up window when I start JAWS that says, “Your license has changed, would you like to update your authorization now? This will take less than a minute.”  I assume this relates to my purchase of a new 2-year SMA last week.  Unfortunately for me, you need admin privileges for this update to work and I don’t have them.  Can I do this manually or should I contact me IT guy for admin rights? Does it even really matter at this time or can I just wait till I’m meeting with the IT guy to install my next JAWS upgrade? 

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