moderated Re: license update message
I’d just call FS.
That should be an easy fix from their side to update your SMA info.
Richard, in the U.S.
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From: firstname.lastname@example.org <email@example.com> On Behalf Of Van Lant, Robin via groups.io
Sent: Tuesday, January 5, 2021 12:27 PM
To: JFW List (firstname.lastname@example.org) <email@example.com>
Subject: license update message
I’m running JAWS 2021. Starting yesterday, I’m getting a pop-up window when I start JAWS that says, “Your license has changed, would you like to update your authorization now? This will take less than a minute.” I assume this relates to my purchase of a new 2-year SMA last week. Unfortunately for me, you need admin privileges for this update to work and I don’t have them. Can I do this manually or should I contact me IT guy for admin rights? Does it even really matter at this time or can I just wait till I’m meeting with the IT guy to install my next JAWS upgrade?
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