moderated Re: Printing Documents from a web page
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Well I tried the ideas from the list. If I just opened the print dialogue and pressed enter without any tabbing, the document did print. If I tried alt-p, nothing happened. If I routed the JAWS cursor to the print button and pressed the mouse key, it did print. It is still a bit strange to me, but your ideas have provided some work arounds. Smile.
From: firstname.lastname@example.org [mailto:email@example.com] On Behalf Of JM Casey
Sent: Sunday, January 3, 2021 5:02 PM
Subject: Re: Printing Documents from a web page
Did you try using the JAWS cursor? I don’t know why the print button wasn’t accessible tabbing around, but since it’s a standard print dialogue, this cursor should still help you move the mouse pointer to the correct position and click on it.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Barbara Sheinbein
This has now happened twice to me, so I am wondering if there is a solution. Today I wanted to print a recent Amazon purchase invoice. I logged in, got to the invoice, and found the print button. I then pressed enter on print and the usual print dialogue came up. My Canon 210 series printer was listed as the default printer. When I used the tab key to try to find the print button, I could not find it. I did find the cancel button. It does not help to just press enter without tabbing to the print button. I contacted AIRA and the agent was able to activate the print button for me. I had a nearly identical situation occur last month with making a copy of a cancelled check at my online banking page. The fact that this has occurred twice at two different web sites makes me wonder if I have some setting wrong or why JAWS is not letting me get to the button. Any ideas on what is going on and how to resolve this?
I am using Windows 10, Google Chrome, and JAWS 2021.
Thanks in advance for any help.