moderated Re: Printing Documents from a web page

Shirley Tracy

Hi Barbara,


I can’t always read the “Print” button, but I just use CONTROL + P. Then I use space for it to actually print.




Shirley Tracy


From: Barbara Sheinbein
Sent: Sunday, January 3, 2021 5:54 PM
To: JFW List
Subject: Printing Documents from a web page


Hello Everyone,


This has now happened twice to me, so I am wondering if there is a solution.  Today I wanted to print a recent Amazon purchase invoice.  I logged in, got to the invoice, and found the print button.  I then pressed enter on print and the usual print dialogue came up.  My Canon 210 series printer was listed as the default printer.  When I used the tab key to try to find the print button, I could not find it.  I did find the cancel button.  It does not help to just press enter without tabbing to the print button.  I contacted AIRA and the agent was able to activate the print button for me.  I had a nearly identical situation occur last month with making a copy of a cancelled check at my online banking page.  The fact that this has occurred twice at two different web sites makes me wonder if I have some setting wrong or why JAWS is not letting me get to the button.  Any ideas on what is going on and how to resolve this?


I am using Windows 10, Google Chrome, and JAWS 2021.


Thanks in advance for any help.







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