moderated Re: Please help with WinWord error...is it JAWS?
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Shirley Tracy
It’s not JAWS. Thank you for responding, but I ended up calling Microsoft and it was an error with Word 2016. James repaired and updated. We’re good to go now.
Thank you.
Shirley Tracy
From: Ann Byrne
Sent: Friday, January 1, 2021 10:31 AM To: main@jfw.groups.io Subject: Re: Please help with WinWord error...is it JAWS?
When that happened to me, it cured itself after a couple of hours. At 09:19 AM 1/1/2021, you wrote:
>Since it doesn't mention jaws, I would start >with the obvious, something has gone wrong with >your ms-word. I'd suggest finding it in >add/remove programs which you can search for by >hitting the windows key and typing add followed >by the slash key. Once there, find your >microsoft office, and try to do a repair on it. > > > >On 1/1/2021 09:02, Shirley Tracy wrote: >> >> >> >>Hi List, >> >> >> >>This morning I opened a Word document and got >>the message “Office Updateâ€�, the same as I >>got one time last year (a couple weeks ago). >>The last time it happened, I rebooted and it >>went away. This time, it did not. I cannot open >>any Word documents—keep getting error messages >>telling me the program could not open properly. >>Is this something with JAWS or with Windows? How to fix? >> >> >> >>Shirley >> >> >> >>PS. I’m using Windows 10 and Word 2016. This >>didn’t happen before the latest update for >>JAWS and also for Windows. Not sure which is causing problem. Help! >> >> >
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