moderated Re: Please help with WinWord error...is it JAWS?


Shirley Tracy
 

It’s not JAWS. Thank you for responding, but I ended up calling Microsoft and it was an error with Word 2016. James repaired and updated. We’re good to go now.

 

Thank you.

 

Shirley Tracy

 

From: Ann Byrne
Sent: Friday, January 1, 2021 10:31 AM
To: main@jfw.groups.io
Subject: Re: Please help with WinWord error...is it JAWS?

 

When that happened to me, it cured itself after a couple of hours.

At 09:19 AM 1/1/2021, you wrote:

 

>Since it doesn't mention jaws, I would start

>with the obvious, something has gone wrong with

>your ms-word.  I'd suggest finding it in

>add/remove programs which you can search for by

>hitting the windows key and typing add followed

>by the slash key.  Once there, find your

>microsoft office, and try to do a repair on it.

>On 1/1/2021 09:02, Shirley Tracy wrote:

>> 

>>Â

>> 

>>Hi List,

>> 

>>Â

>> 

>>This morning I opened a Word document and got

>>the message “Office Update�, the same as I

>>got one time last year (a couple weeks ago).

>>The last time it happened, I rebooted and it

>>went away. This time, it did not. I cannot open

>>any Word documents—keep getting error messages

>>telling me the program could not open properly.

>>Is this something with JAWS or with Windows? How to fix?

>> 

>>Â

>> 

>>Shirley

>> 

>>Â

>> 

>>PS. I’m using Windows 10 and Word 2016. This

>>didn’t happen before the latest update for

>>JAWS and also for Windows. Not sure which is causing problem. Help!

>> 

>>Â

 

 

 

 

 

 

Join main@jfw.groups.io to automatically receive all group messages.