moderated Re: Please help with WinWord it JAWS?

Adrian Spratt

Shirley and all,

A week or two ago, my sighted wife happened to be alongside me when I restarted my computer. It was taking a long time. She saw a message saying that Office 2016 was being updated. JAWS did not verbalize it.

I set Office updates to automatic a long time ago. I was going to suggest making that change so that it happens during the restart process. However, that option isn't showing up anymore in my file menus. Here's the best I can offer, based on what I could figure out just now:

While in Word, press alt-f.
Arrow up to "More options." Press enter.
Arrow up to Account. Start tabbing.
The update button should appear. Press spacebar and tab through the options.

I hope this gets you somewhere.

-----Original Message-----
From: <> On Behalf Of Ann Byrne
Sent: Friday, January 1, 2021 10:31 AM
Subject: Re: Please help with WinWord it JAWS?

When that happened to me, it cured itself after a couple of hours.
At 09:19 AM 1/1/2021, you wrote:

Since it doesn't mention jaws, I would start with the obvious,
something has gone wrong with your ms-word. I'd suggest finding it in
add/remove programs which you can search for by hitting the windows key
and typing add followed by the slash key. Once there, find your
microsoft office, and try to do a repair on it.

On 1/1/2021 09:02, Shirley Tracy wrote:


Hi List,


This morning I opened a Word document and got the message “Office
Updateâ€&#65533;, the same as I got one time last year (a couple weeks
The last time it happened, I rebooted and it went away. This time, it
did not. I cannot open any Word documents—keep getting error messages
telling me the program could not open properly.
Is this something with JAWS or with Windows? How to fix?




PS. I’m using Windows 10 and Word 2016. This didn’t happen before
the latest update for JAWS and also for Windows. Not sure which is
causing problem. Help!


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