moderated Re: Please help with WinWord error...is it JAWS?


Ann Byrne
 

When that happened to me, it cured itself after a couple of hours.

At 09:19 AM 1/1/2021, you wrote:

Since it doesn't mention jaws, I would start with the obvious, something has gone wrong with your ms-word. I'd suggest finding it in add/remove programs which you can search for by hitting the windows key and typing add followed by the slash key. Once there, find your microsoft office, and try to do a repair on it.



On 1/1/2021 09:02, Shirley Tracy wrote:

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Hi List,

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This morning I opened a Word document and got the message “Office Updateâ€�, the same as I got one time last year (a couple weeks ago). The last time it happened, I rebooted and it went away. This time, it did not. I cannot open any Word documents—keep getting error messages telling me the program could not open properly. Is this something with JAWS or with Windows? How to fix?

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Shirley

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PS. I’m using Windows 10 and Word 2016. This didn’t happen before the latest update for JAWS and also for Windows. Not sure which is causing problem. Help!

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