moderated Re: Jaws 2021 question/problem


Marianne Denning
 

You can go to your JAWS menu with insert J or get there from the desk top.
Up arrow to about and hit enter. That will tell you how many upgrades you
have left, the current version that is running and other important
information about your JAWS.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, December 29, 2020 12:23 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Shift tab when I'm where?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of T. Civitello
Sent: December 29, 2020 10:08 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Shift tab until you have Jaws highlighted and up arrow once.

-----Original Message-----
From: Madison Martin
Sent: Tuesday, December 29, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

How do I get the exact version of Jaws that I have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: December 29, 2020 9:13 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Yes, make sure you include the version numbers of the programs involved,
e.g.
Jaws 2021, Windows 10, Office 2013, even better is to be specific as to
which Jaws build you use, the exact version of Windows which you can find by
typing "WinVer" into the Run or Windows search box and also the exact
Outlook version, you can get it by opening Outlook and pressing Jaws Key +
Control + V, if you press it twice quickly it will be in a virtual window
where you can highlight it and simply copy and paste it into your email.
Then describe exactly what you are doing and what issue you have.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Monday, December 28, 2020 1:08 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

So I just describe the issue to them?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: December 28, 2020 3:04 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Any Jaws user, anywhere in the world can report things by writing to
support@freedomscientific.com Now, there may be a separate email address
from Canada or other countries, I do not know, but I'm sure they will let
you know if that is the case.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a
Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation
in deep space, that I really wish I'd listened to what my mother told me
when I was young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

* I'm not the card shark
* My web site, www.turner42.com
*
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Monday, December 28, 2020 1:02 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

So how do I report this issue? Can I still do so even though I live in
Canada? I hope that anyone else who's experiencing this will report it to
them as well...


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: December 28, 2020 2:00 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Has anyone contacted FS support about this issue?
It won't get fixed if folks don't contact them directly.

I don't have so many people in my contacts that I need this feature, but if
you do, providing direct feedback would help.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a
Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation
in deep space, that I really wish I'd listened to what my mother told me
when I was young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

* I'm not the card shark
* My web site,
https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42
.com
%2F&amp;data=04%7C01%7C%7Cc9b484af52204f53e3e108d8ab73966f%7C84df9e7fe9f640a
fb43
5aaaaaaaaaaaa%7C1%7C0%7C637447860215742993%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiM
C4wL
jAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=kvk6t
p1cT
jwLjNPqaJccWu03vI3nW6wmujk%2BjyR3j0M%3D&amp;reserved=0
*
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ron Pelletier
Sent: Monday, December 28, 2020 11:50 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Hi Madison,

It is a problem in JAWS 2021 which was there in 2020 also and was not fixed.
I wonder when they will fix it, hopefully In the next update.

Ron & Danvers


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Monday, December 28, 2020 2:40 PM
To: jfw@groups.io
Subject: Jaws 2021 question/problem

Hi all,
I upgraded to Jaws 2021 almost 2 weeks ago now and I have a problem that
I've noticed. When I go to my favourites list in Edge, or when I go into
contacts in Outlook, or start a new message in Outlook type a letter and
then do ctrl k to bring up a list of addresses starting with that letter,
Jaws will only read a few items and then stop speaking. When this happens in
favourites I have to alt tab to something else and then alt tab back and
then Jaws will start reading again, but then stops speaking again after
reading a few more items. When this happens in Outlook I have to go to the
bottom of the list of addresses starting with that letter or the end of my
contacts and then arrow up and Jaws will read a few more and then stop
speaking again. Now when I upgraded I was asked if I wanted to import
settings or something like that and I said yes, though I don't recall having
any settings set that have anything to do with this. So I'm wondering, is
this an issue with Jaws 2021, or is there some setting or something that I
can change so that Jaws will stop doing this? I'm just glad that my Braille
display works when this happens. Now, I know some of you might suggest
switching to an earlier version of Jaws, but I do these things on a daily
basis, and besides I don't have any earlier versions of Jaws on this
computer as I uninstalled 2018 after I upgraded. Running Jaws 2021, Outlook
2013, the latest Edge and Windows 10 2004. Thanks for any help/suggestions
anyone can provide!!!!!
Madison

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