moderated Re: Jaws 2021 question/problem


Madison Martin
 

Shift tab when I'm where?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of T. Civitello
Sent: December 29, 2020 10:08 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Shift tab until you have Jaws highlighted and up arrow once.

-----Original Message-----
From: Madison Martin
Sent: Tuesday, December 29, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

How do I get the exact version of Jaws that I have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: December 29, 2020 9:13 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Yes, make sure you include the version numbers of the programs involved, e.g.
Jaws 2021, Windows 10, Office 2013, even better is to be specific as to which
Jaws build you use, the exact version of Windows which you can find by typing
"WinVer" into the Run or Windows search box and also the exact Outlook version,
you can get it by opening Outlook and pressing Jaws Key + Control + V, if you
press it twice quickly it will be in a virtual window where you can highlight it
and simply copy and paste it into your email.
Then describe exactly what you are doing and what issue you have.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Monday, December 28, 2020 1:08 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

So I just describe the issue to them?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: December 28, 2020 3:04 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Any Jaws user, anywhere in the world can report things by writing to
support@freedomscientific.com Now, there may be a separate email address from
Canada or other countries, I do not know, but I'm sure they will let you know if
that is the case.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep
space, that I really wish I'd listened to what my mother told me when I was
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

* I'm not the card shark
* My web site, www.turner42.com
*
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Monday, December 28, 2020 1:02 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

So how do I report this issue? Can I still do so even though I live in Canada? I
hope that anyone else who's experiencing this will report it to them as well...


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: December 28, 2020 2:00 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Has anyone contacted FS support about this issue?
It won't get fixed if folks don't contact them directly.

I don't have so many people in my contacts that I need this feature, but if you
do, providing direct feedback would help.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a
Vogon
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep
space, that I really wish I'd listened to what my mother told me when I was
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

* I'm not the card shark
* My web site,
https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com
%2F&amp;data=04%7C01%7C%7Cc9b484af52204f53e3e108d8ab73966f%7C84df9e7fe9f640afb43
5aaaaaaaaaaaa%7C1%7C0%7C637447860215742993%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wL
jAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=kvk6tp1cT
jwLjNPqaJccWu03vI3nW6wmujk%2BjyR3j0M%3D&amp;reserved=0
*
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ron Pelletier
Sent: Monday, December 28, 2020 11:50 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 question/problem

Hi Madison,

It is a problem in JAWS 2021 which was there in 2020 also and was not fixed.
I wonder when they will fix it, hopefully In the next update.

Ron & Danvers


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Monday, December 28, 2020 2:40 PM
To: jfw@groups.io
Subject: Jaws 2021 question/problem

Hi all,
I upgraded to Jaws 2021 almost 2 weeks ago now and I have a problem that
I've
noticed. When I go to my favourites list in Edge, or when I go into
contacts in
Outlook, or start a new message in Outlook type a letter and then do ctrl k
to
bring up a list of addresses starting with that letter, Jaws will only read
a
few items and then stop speaking. When this happens in favourites I have to
alt
tab to something else and then alt tab back and then Jaws will start reading
again, but then stops speaking again after reading a few more items. When
this
happens in Outlook I have to go to the bottom of the list of addresses
starting
with that letter or the end of my contacts and then arrow up and Jaws will
read
a few more and then stop speaking again. Now when I upgraded I was asked if
I
wanted to import settings or something like that and I said yes, though I
don't
recall having any settings set that have anything to do with this. So I'm
wondering, is this an issue with Jaws 2021, or is there some setting or
something that I can change so that Jaws will stop doing this? I'm just
glad
that my Braille display works when this happens. Now, I know some of you
might
suggest switching to an earlier version of Jaws, but I do these things on a
daily basis, and besides I don't have any earlier versions of Jaws on this
computer as I uninstalled 2018 after I upgraded. Running Jaws 2021, Outlook
2013, the latest Edge and Windows 10 2004. Thanks for any help/suggestions
anyone can provide!!!!!
Madison

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