moderated Re: Trouble reading MS word documents

Jason White

I’ve been receiving regular Office 365 (now Microsoft 365) updates, with no problems of this kind at all. In fact, I can’t remember the last time I encountered any sort of Office 365 regression The bugs that affect me seem to stay around from one version to another.


I don’t know why some people are encountering issues and others aren’t – it’s probably related to very specific configurations.


From: <> on behalf of Tom Behler <tombehler@...>
Date: Wednesday, December 23, 2020 at 15:32
To: <>
Subject: Re: Trouble reading MS word documents

I have noticed this too, just this morning.


I had to go in and set view to draft, and now all is ok again.


Also, this morning, when my e-mail downloaded, it was arranged in some sort of a weird view which was not readable by Jaws.  Had to go in and manually change the view to descending order by date.


I suspect all of this might have been caused by yet another Microsoft 365 update.


Tom Behler



From: <> On Behalf Of Jasmine Kotsay
Sent: Wednesday, December 23, 2020 12:20 PM
Subject: Re: Trouble reading MS word documents


Hi, Shirley,

I have not noticed this, but when I try reading a document later, I will see what happens.


On Dec 23, 2020, at 8:53 AM, Shirley Tracy <shirleytracy16@...> wrote:

Hello everyone,


Are any of you beginning to have trouble reading documents in MS Word? Or is it just me?


I wrote an important letter to a company a few days ago, and I was trying to read it today to make some changes before sending it. I had trouble simply reading line by line. Did something change? Or am I in The Twilight Zone?


Shirley Tracy


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