Installed HP smart, which is virtually inaccessible. It might have installed additional drivers, thogh. the scanner works with it, but JAWS doesn't see the controls.
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At 08:30 AM 12/23/2020, you wrote:
Did you try installing the associated HP software?
That may open it for use by other devices by properly installing a needed
----- Original Message -----
From: "Ann Byrne" <firstname.lastname@example.org>
Sent: Wednesday, December 23, 2020 8:08 AM
Subject: OCR with HP office pro 8020
So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner. Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing. Any clue how to make the stinker work?