Did you try installing the associated HP software?
That may open it for use by other devices by properly installing a needed
driver.
Glenn
----- Original Message -----
From: "Ann Byrne" <annakb@sbcglobal.net>
To: <main@jfw.groups.io>
Sent: Wednesday, December 23, 2020 8:08 AM
Subject: OCR with HP office pro 8020


So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner. Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing. Any clue how to make the stinker work?

Thanks,

Ann