moderated Re: OCR with HP office pro 8020


Ann Byrne
 

Installed HP smart, which is virtually inaccessible. It might have installed additional drivers, thogh. the scanner works with it, but JAWS doesn't see the controls.

At 08:30 AM 12/23/2020, you wrote:
Did you try installing the associated HP software?
That may open it for use by other devices by properly installing a needed
driver.
Glenn
----- Original Message -----
From: "Ann Byrne" <annakb@sbcglobal.net>
To: <main@jfw.groups.io>
Sent: Wednesday, December 23, 2020 8:08 AM
Subject: OCR with HP office pro 8020


So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner. Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing. Any clue how to make the stinker work?

Thanks,

Ann








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