I am working with someone who has the
following computer and problems with their access to both
Google slides and Google sheets, just want to know if anyone
has experienced this and if so, how they have been able to
rectify the problems.
The computer is a Lenovo laptop with I5
processor, 16 GB RAM, Windows 10 version 1909.
Fusion 2021. They are using both chrome
version 87 and the latest Microsoft Edge with Chromium engine.
When accessing slides and going to the text
boxes, the arrow keys do not provide verbal feedback. When
typing in characters, JAWS reports what is being entered.
Problem with sheets is when pressing the
alt+F to bring up the menu bar, then pressing the right arrow,
JAWS looses the focus and ends back on the spreadsheet.
This has happened over the last couple of
months including when fusion 2020 was being used.
Any thoughts or suggestions as this appears
to happen on all browsers being used?
Many thanks and regards