Moderated Re: Edge and Jaws question

Madison Martin

I'm in Canada too, so what model do you use? Can we still buy from Visparo, or
do we have to go to a Canadian dealer?

-----Original Message-----
From: <> On Behalf Of Sieghard Weitzel
Sent: December 4, 2020 9:36 AM
Subject: Re: Edge and Jaws question

Hello Madison,

As I said in my previous email, you have to go into Edge settings and disable
some of the options regarding the automatic saving of passwords, predictive
filling of search fields and so on.
I just tried in both the Edge address bar and in the search field on
and I had no issues with Jaws 2021 letting me navigate whatever I had typed or
what was in the address field by word or character and backspacing would read
each character I was deleting.
You will most likely soon get the Windows 10 20H2 update since it seems you are
a year behind and skipped Windows 10 Version 2004 this spring and since
Microsoft now discontinues support for older Windows 10 versions fairly quickly,
it is definitely in your best interest to keep Windows 10 up to date and with
these latest versions f Windows Jaws 2018 just won't cut it any more or at least
it will result in more and more inssues.
I think the subscription option would be best for you since you can get a
subscription without having to pay any catch-up fees, if you wanted to upgrade
to Jaws 2021 you would have to find out exactly how much that would cost from
Vispero, but I think you are basically looking at two SMA's, one for Jaws 2019
and 2020 and the second to give you the update to Jaws 2021 and this one would
also then cover Jaws 2022 next year. However, if you start the subscription all
you ever have to worry is paying your $90 a year, not sure if you can also pay
monthly since I'm in Canada where the subscription based model is not yet

Best regards,

-----Original Message-----
From: <> On Behalf Of Madison Martin
Sent: Friday, December 4, 2020 7:23 AM
Subject: Re: Edge and Jaws question

This is not an email issue, only a Edge issue. I just worry that even after
upgrading that I'll still have these issues, can anyone tell me with certainty
that upgrading will fix these issues? If no one can tell me then it's not worth
spending a bunch of money to upgrade if there's the potencial that I'll still
have the same problems.

-----Original Message-----
From: <> On Behalf Of Adrian Spratt
Sent: December 3, 2020 10:31 PM
Subject: Re: Edge and Jaws question


I wonder if this happens after you've been working with JAWS for a while. Ever
since installing JAWS 2021, I've experienced problems like this, which I didn't
with JAWS 2020. Don't worry, I haven't forgotten you're using 2018. My solution
has been to safe the draft of the email, assuming I've started it, and then to
close and reopen JAWS. Obviously, a workaround, but perhaps you could try and
see if it does the job until you're able to upgrade.

As you clearly realize, you'd be advised to upgrade your JAWS when you can
afford to.

Note that Edge isn't an email program; it's a browser. Can you tell which email
program you're actually using?

-----Original Message-----
From: <> On Behalf Of Madison Martin
Sent: Thursday, December 3, 2020 9:27 PM
Subject: Edge and Jaws question

Hi all,
I don't know if there's any way to fix these issues (other then upgrading which
isn't happening right now), but I really hope there is. Anyway, when I type in
an edit field (or whatever they called) in Edge I can't go back and read what
I've written and if I erase a character Jaws just says blank so I don't know
what I've erased. Also after I've input my email in a site it saves it, and even
when I try and type a new email it just fills in the box with my email so when I
type a new email address it sticks my email in there. So, are there any settings
within either Edge or Jaws that I can change to fix any of these problems? If
there's a setting that can be changed so that Edge never saves my email and I
have to type in my email address everytime I log in or do anything on any site,
I don't care, it's a small price to pay. I'm using Jaws 2018, the latest Edge,
and Windows 10 version 1909. I really hope that there's something I can do to
fix these issues, as they're driving me crazy. Look forward to any
help/suggestions anyone can provide me!! Thanks Madison

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