moderated Re: Strange Zoom Volume Issue

Vic Beckley



I had to disable the JAWS voice assistant from listening for the Sharkey keyword in JAWS 2021 in order to get my Zoom mic volume to act normally. When this was on, my mic volume was so low that others could hardly hear me, to low to use. I don’t know if this is your problem or not. I hope this helps someone.






From: [] On Behalf Of Timothy Appleby
Sent: Tuesday, November 24, 2020 4:54 AM
Subject: Re: Strange Zoom Volume Issue


Hi there.  In zoom, you can adjust your settings thus. Press tab until you hear setting button, wack enter or, press the space bar to activate, arrow down to audio, tab until you hear adjust your microphone volume automatically, uncheck this box. Your microphone audio issue should then be resolved.


I hope this helps.


Tim Appleby from Halifax Canada.


From: <> On Behalf Of Tom Behler
Sent: Tuesday, November 24, 2020 12:01 AM
To: jfw list <>
Subject: Strange Zoom Volume Issue


Hello, everyone.


Recently, I have been doing some online teaching via Zoom, and have noticed a very strange issue with my microphone volume.


For these meetings, I use a headset with an attached microphone.  I have experienced this issue with two different headsets.  Both headsets are connected via a USB port.


My issue is that when I’m teaching, my microphone suddenly looses volume for no apparent reason.


I can’t identify a consistent pattern to these failures, but I’m told my volume suddenly disappears to the point that my audio is unintelligible.


Has anyone else had this issue in Zoom meetings, and if so, how did you solve it?


Is there something I can do to keep my volume levels more stable?


I’m using Jaws 2021 here on a Windows 10 PC.  I also put Jaws in Speech On Demand mode as I’m conducting my classes, because they involve screen sharing, and I want to minimize Jaws speech when I’m navigating the screen.  Fortunately, I have a HIMS Polaris Notetaker that I can use as a Braille display.


Thanks for any help!


Tom Behler



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