moderated Re: more on my jaws issue.
What error are you getting?
Have you tried unloading Jaws 2019 with insert+f4 and running Narrator while you install 2021?
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From: email@example.com <firstname.lastname@example.org> On Behalf Of Jim Rawls
Sent: Friday, November 20, 2020 5:01 PM
Subject: more on my jaws issue.
Hi all, I cannot install jaws 2021. I am authorized to have it, but it will not install. I downloaded it to my download folder, and that's as far as it goes.
I wrote to FS, and they gave me a case number, and I haven't heard from them since. Since I am authorized to have it, why won't it installs? I know a lot of you have a lot more knowledge about this kind of thing, so if you have some ideas, I would appreciate them. I am running jaws 19 at the moment on a windows ten computer. Jim