moderated Re: APH Mantis not displaying Braile in Outlook

Debby Hill

Hi John,


This sounds very strange. Just a couple of questions. How are you connected to the PC, via usb or Bluetooth? Which version of office are you using? In outlook do you have JAWS speech? What happens on the Mantis display in Outlook—do you see the cursor blinking?


I just had a thought, are you in JAWS braille structured mode for Outlook? That’s one setting that I have missed in the past when setting up a braille display. Outlook doesn’t work well without it.


Good Luck! Take care and stay safe!



From: <> On Behalf Of John Gurd via
Sent: Thursday, November 19, 2020 1:39 PM
To: jfw World List <>
Subject: APH Mantis not displaying Braile in Outlook


I’ve just connected an APH Mantis to my PC and it seems to work fine, except when in Outlook where thee Braille display stops working. It works fine in Word and Windows. I’m running JFW 2021 on Windows 10 version 2004.


There’s no Braille as I write this and none anywhere else in Outlook. If I Alt-Tab into Edge it starts working. Does anyone have a possible explanation or are  any other Mantis users experiencing this?



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