Hi David,. Thanks for the reply.
I have been away for the past day and 1/2, thus I am getting back to you now.

I will answer your question to the best of my knowledge, but your questions, as I read it, misses the point of my original email.
The original email in my terms and being brief "jaws2021 and Norton security 2020 have issues working together and thus norton security 2020 deletes jaws.' The author of that email said 'no problem, just install Windows Defender"
Well, to me that is a BIG problem due to my many years of reliance on this software and most of its functions.

I need to keep Norton. It is my warm and fuzzy blanket... security, password management and many utilities.
Jaws2021, if what I read is true, did something differently to make Norton act this way. It has never happened before during many years of upgrades.

As said in a previous email, I will talk to Norton, and the I will talk to Jaws personnel.

Finally, to your question... the downside of Norton is that it is not doing a great job providing accessibility from my own perspective and what I have read on this list over the years.
That's when my strategic use of sighted volunteers is used.

HTH,
Ken