moderated How do I read info bar in Outlook?

Van Lant, Robin


I need some guidance.  I’m using JAWS 2020 on Windows 10 with Microsoft Outlook Subscription Version 16.0.11929.20966. 

Here at work, if you begin to compose a message to someone who is running an autoreply, an alert with the text of that autoreply will appear. An AIRA agent confirmed that it appears as a line below the ribbon and just above the line where the From button and my email address appear.  I tried to use the JAWS cursor to read the text, but it seems to skip over this line and all the ribbon information.  Here is my speech history for this new message:

Untitled - Message (HTML)
From Button‑ Robin_Van_Lant@...
Send Button‑ To Button‑ Donaldson, Judith
Cc Button‑
Bcc Button‑


I tried using Convenient OCR to virtualize the screen, but did not gain any new text.  What else can I do to read this line of text?  Are there settings for the JAWS cursor I need to change or is there another way?




Robin Van Lant, Sr. Program Manager - Sales Enablement

Key Equipment Finance & Key Institutional Bank



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Join to automatically receive all group messages.