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moderated Re: JAWS and Amazon Music Library

William Vandervest
 

I called them yesterday, and the person I talked to was clearly never trained to help a blind person,he kept trying to give me directions as if I could see the screen, even though I told him thet I was blind several times.

Good luck, and if you figure out how to access your music library, please post the instructions.

Thanks

 

 

 

William Vandervest

timelord09@...

Win10 latest revision

 

There are none so blind, as those who will not see.

 

William Vandervest

 

u

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shirley Tracy
Sent: Thursday, November 12, 2020 00:57
To: main@jfw.groups.io; jfw@groups.io
Subject: Re: JAWS and Amazon Music Library

 

Rick, Have you called the Amazon disability hotline? They might be able to help.

 

amazon disability number: 1-888-283-1678

 

HTH.

 

Shirley

 

Shirley Tracy

 

From: Rick Miller
Sent: Wednesday, November 11, 2020 4:02 PM
To: jfw@groups.io
Subject: JAWS and Amazon Music Library

 

Dear listers:

 

Downloading music from Amazon used to be real easy—I’d just go to my music library, find the song I had bought, and then there would be a link to download it.  Now that has all changed.  After I buy a track I cannot get to my music library, and there is no link to directly download.  Have any of you out there been able to solve this problem?

 

 

 

Rick Miller

 

 
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