moderated Re: Protected View issue

Dean Webb

Hi All


I have found the solution.


  1. Close all opened applications and then only open Microsoft Word
  2. Press Alt+F and then the letter T to bring up the Word Options dialog
  3. Press the letter T for Trust Center
  4. Tab to the Trust Center Settings... Button and press the spacebar
  5. Press the letter P for Protected View
  6. Tab 3 times to the option, Enable Protected View for Outlook attachments and press the spacebar to uncheck this option
  7. Press enter once and then press Escape
  8. Close Word and opne your email and try to access the attachment. If after pressing enter on the attachment, it places your focus on the Save button, press up arrow once to Open and then press enter



From: [] On Behalf Of Van Lant, Robin via
Sent: 27 October 2020 05:39 PM
Subject: Re: Protected View issue



Are you sure the attachment is opening in a Microsoft office program outside your email client?  To your point, if I have an attachment open and it’s in protected view, I can hit Insert T to read the title and it will announced that it’s in protected view, then use one of the methods like F6 to get to the bar where I can hit the enable editing button. The reason I ask is that there is an annoying setting in Outlook that will open attachments in “preview”, which is actually showing a preview of the attachment within Outlook and, in my recollection, that won’t read at all.  It’s typically the first context menu option if you right click the attachment and, quite possibly, a default setting in Outlook.  I recall having to make an adjustment in Outlook Options somewhere to disable the preview.






From: <> On Behalf Of Dean Webb
Sent: Monday, October 26, 2020 5:50 AM
Subject: Protected View issue


Hi List


When I open an Attachment in Protected View I get no response from any key stroke/s I make.  Alt-F etc does not respond at all.





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