moderated Re: Technical support sure takes their sweet time


David Diamond
 

If at all possible I talk to people via the telephone in tech support rather then chatting via computer. So many things can get lost in translation and you have no idea at times how things are understood or interpreted.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ann Byrne
Sent: October 17, 2020 12:39 PM
To: main@jfw.groups.io
Subject: Re: Technical support sure takes their sweet time

When I logged on to the FS site this week the first item was a message saying
they were having technical problems, asking for patience. I had a response
this morning to my communication of earlier this week too. Maybe things are
finally back to normal???
whatever that is.

At 01:10 PM 10/17/2020, you wrote:

>I wrote Freedom Scientific's technical support 7 days ago.
>
>Today, I received the email confirming they received my request.
>
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>I'm glad it wasn't that important.
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>Richard
>
>"He that cannot forgive others breaks the bridge over which he must
>pass himself," and we forget that only grace can break the cycle of
>ancient hatreds among peoples. (It is notable that while I have
>regretted not granting grace to others, I've never once regretted
>extending it.)" - Edward Herbert
>
>
>

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