moderated Express-Scripts website to refill prescriptions
Van Lant, Robin
Anyone else an Express-Scripts user for prescriptions? I have refilled on their website before, but they redesigned it since my last refill and now I cannot get to where I need to refill. It appears (from
the bit of remaining vision I have) that they have made it like tabs across the page and I think I see drop down arrows that expand when you click on the tab. JAWS read the tabs as buttons and says menu expanded, but it also goes into forms mode and then I cannot navigate I tried using the JAWS cursor and I’m not sure if it did anything or not. Also, even when it says an in-page link for available refills, I cannot find anything refreshing in the main area to show my prescriptions. So frustrated. I filled in a complaint on the feedback form, but wondering if anyone else is a user and can test it, too.
I am using latest JAWS 202 and Google Chrome.
I guess I’ll call an AIRA agent to help me navigate.
Robin Van Lant, Sr. Program Manager - Sales Enablement
Key Equipment Finance & Key Institutional Bank
This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.
The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.
127 Public Square, Cleveland, OH 44114
If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.