moderated Re: Email from Amazon regarding a return

Richard Turner

First, make sure it is really from Amazon.


The sender would be Amazon, not you.


I don’t know if Outlook has a setting to block images in email.

I’d either call Microsoft Accessibility, or call Amazon customer service to see if they can help.







"He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that only grace can break the cycle of ancient hatreds among peoples. (It is notable that while I have regretted not granting grace to others, I’ve never once regretted extending it.)" - Edward Herbert


From: <> On Behalf Of kevin meyers
Sent: Monday, September 14, 2020 3:35 PM
Subject: Email from Amazon regarding a return


Hello, I’m using windows10, Outlook 2016 and the most recent version of Jaws2020. When an item is returned to Amazon and email is sent with a QR code. Jaws doesn’t recognize the code. In the past I would print out the email and or forward it to my IPhone. This recent return the code doesn’t show up when I print it. Also it doesn’t appear in the email I forwarded to my IPhone. Is there something in Outlook that could be causing the code to disappear? I should say that when I look at the email on my IPhone, it says image removed by sender. I didn’t remove anything. Any thoughts? Cheers, Kevin


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