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I can help on your function key issue, perhaps. The machine
likely came from the factory with the function keys set to media
key mode. Just to the left of the windows key may be an fn key,
on my dell, holding that down and hitting escape will switch the
function keys to function key mode. Also watch out, f1 in media
key mode may be mute, or if you are in function key mode- fn +f
one may cause that to happen.
On 9/4/2020 14:14, Cynthia Bruce wrote:
I will start by begging your patience as
I try to sort out a new Dell laptop and an upgrade from JAWS
17 to JAWS 2020. I will start with a couple of things so
far, and I am sure there will be more.
- JAWS isn’t reading the emails
in my inbox – Outlook. It only tells me if and when I have
replied, and it tells me if it was sent with high
- The function keys don’t seem to
be doing anything, although F2 and F3 seem to be
controlling the volume. Similarly, insert + the function
keys don’t seem to do anything like bring up a list of
running windows etc.
- I keep going into JAWS quick
settings and making changes that it doesn’t seem to be
Many thanks for any help you can provide.