moderated Re: Dropbox Help

Les Kriegler

Hi Alan,

I wound up solving the problem. I was able to locate the setting that had all pdf files opening in Edge. I was able to change it to Adobe Acrobat. Now, in the testing I did after doing this, all the pdf’s we tried now open in Acrobat. Thanks for the assist. I had installed the Dropbox app as it turns out. What a relief!





From: <> On Behalf Of Alan Lemly
Sent: Thursday, September 3, 2020 12:27 PM
Subject: Re: Dropbox Help


Hi Les,


I believe the lady you're assisting needs to install the Dropbox client on her computer. This will install the Dropbox folders containing all of her Dropbox data currently in the cloud provided she signs into it with the same Dropbox account. I would expect that if she executes a pdf file from its local computer location, Adobe Acrobat should open with that file based on how you set the default file program. You can download the Dropbox client here:


Alan Lemly


From: [] On Behalf Of Les Kriegler
Sent: Thursday, September 03, 2020 5:47 AM
Subject: Dropbox Help


Hi All,

I am assisting a lady with Dropbox. Her life partner set up all of her files in the cloud, but not on her machine. He recently died, and she does not know how to use Dropbox to change its behavior.  when she accesses a .pdf file, of which she has many, it downloads and opens in Edge. I downloaded Adobe Acrobat on to her machine and chose to use Adobe as the default when opening .pdf files, but they always open in Edge. I’m guessing this is because they are always downloading from the cloud. I wish to have her files stored on her machine. As I use OneDrive, I’m not familiar with how to accomplish this task. Any assistance will be appreciated.




Join to automatically receive all group messages.