moderated Re: Dropbox Help
There are a few ways of achieving what you want.toggle quoted messageShow quoted text
The most important thing is to make sure you have the DropBox Desktop installed as this is not entirely clear from your email.
Depending on how much is in the Cloud and how large her hard disc is the easiest way may be to turn off Smart sync in settings and specify all the folders you want to have definitely available locally to to the lady you are helping.
Another approach is to allow smart sync to continue but to them simply go the the relevant folder and bring up the context menu and find the dropbox options - here you can specify the options for that folder - the options are local and online. This is very similar to the ONeDrive option to “always keep on device” option.
You of course need to set the folders or files to local to avoid the need to download them. It will take a few minutes to download and catchup.
I am not on a Windows machine at the moment so I cannot give stop by step but if you bring up the context menu in file explorer on your DropBox synched folders you should be able to find the options for local or offline.