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He says it is only a problem with Jaws which would seem to eliminate this as a cause I would assume.
I agree though that he should try an external keyboard if he has one.
I’m musing if it is not just a dusty keyboard. Cleaning it would fix the problem.
If this is really a problem which occurs only with Jaws and not other screenreader then we can presumably eliminate the possibility of you turning on sticky keys by mistake.
I would first of all try a Jaws repair by going to add Remove programs and then hitting the uninstall options which include from memory an option to repair.
Alternatively run the Jaws installation file again. If the problem persists even after a repair I think you need to run Jaws in default mode.
There is a command for this which somebody else may have to help with as I am on my Mac as my Windows machine has gone off for repair but it is something like go to the run menu with windows R andusing Narrator type Jaws /default
As I say somebody else may have to correct my syntax. If the problem persists even with Jaws in default mode I think it is a call to FS Support..
Finally to eliminate it as a hardware issue plug in an alternative keyboard to see if the problem persist. If the problem disappears it is a problem with your Windows hardware/OS configuration.
Hi all, hope you are doing good during the laststage of Summer. I'm sending this email just want to ask a question.
Recently I have been experiencing this issue from my laptop. Every time when I turn the capslock on using Jaws and the keyboard layout is laptop layout it also activated several other modifier keys like Ault and CTRL. This is ticking me off and I'm about to have at it.
Is The issue only occured when I have Jaws enabled. and the keyboard is laptop layout and when I turn on the capslock key and other modifier keys turned on at the same time. When I turn the capslock on, I only pressed the Capslock key
I hope y'all can help me with this regard.