moderated Re: Capslock key stuck when turning the keyboard to laptop layout
I’m musing if it is not just a dusty keyboard. Cleaning it would fix the problem.
From: email@example.com <firstname.lastname@example.org> On Behalf Of David Griffith
Sent: September 2, 2020 4:12 AM
Subject: Re: Capslock key stuck when turning the keyboard to laptop layout
If this is really a problem which occurs only with Jaws and not other screenreader then we can presumably eliminate the possibility of you turning on sticky keys by mistake.
I would first of all try a Jaws repair by going to add Remove programs and then hitting the uninstall options which include from memory an option to repair.
Alternatively run the Jaws installation file again. If the problem persists even after a repair I think you need to run Jaws in default mode.
There is a command for this which somebody else may have to help with as I am on my Mac as my Windows machine has gone off for repair but it is something like go to the run menu with windows R andusing Narrator type Jaws /default
As I say somebody else may have to correct my syntax. If the problem persists even with Jaws in default mode I think it is a call to FS Support..
Finally to eliminate it as a hardware issue plug in an alternative keyboard to see if the problem persist. If the problem disappears it is a problem with your Windows hardware/OS configuration.