moderated Re: JAWS 2020 August Release: Frequent Crashes With Firefox 80

Jaffar Sidek

There is an old saying that bad work men always blame their tools.  Well, software developers always blame other developer's software.  Cheers!

On 1/9/2020 7:49 am, JM Casey wrote:

Lol…yeah, meanwhile it seems like most NVDA users don’t have these problems..I wonder why that is? Coincidence? Like I said though, Firefox 8 seems stable at the moment on my desktop here, which at least is running JAWS still half the time or more (it’s an older version, too…)




From: <> On Behalf Of Shirley Tracy
Sent: August 31, 2020 7:19 PM
Subject: Re: JAWS 2020 August Release: Frequent Crashes With Firefox 80




I spoke with someone at Freedom Scientific (or whatever they call it now) and she said they are well aware of Firefox crashing. She didn’t go into details but I gathered they don’t think it is a JAWS problem but rather something with Firefox. But again, she didn’t say that in so many words.




Shirley Tracy


From: David Goldfield
Sent: Monday, August 31, 2020 4:48 PM
Subject: JAWS 2020 August Release: Frequent Crashes With Firefox 80


Using Win10 version 1909, JAWS 2020 for August and Firefox 80.


Recently someone else on this list reported crashes with Mozilla

Firefox. At the time I didn't know what to think about the problem but I

am now encountering this and I noticed it after Firefox updated to

version 80. After a short period of time of just navigating through a

Web page Firefox reports that the tab has crashed and presents me with a

button to restore the tab. These crashes are rather frequent. I only

have one extension running which is for Cisco Webex and I have disabled

this extension to see if this makes a difference. I'm not entirely sure

it's just a JAWS issue as I encountered this crash when testing with

NVDA although I so far haven't tried Firefox 80 with NVDA long enough to

determine if the crashing is happening as frequently. Have others

noticed this and is there a workaround for this?




David Goldfield,

Assistive Technology Specialist


JAWS Certified, 2019





Join to automatically receive all group messages.