moderated Re: JAWS 2020 August Release: Frequent Crashes With Firefox 80

Shirley Tracy



I spoke with someone at Freedom Scientific (or whatever they call it now) and she said they are well aware of Firefox crashing. She didn’t go into details but I gathered they don’t think it is a JAWS problem but rather something with Firefox. But again, she didn’t say that in so many words.




Shirley Tracy


From: David Goldfield
Sent: Monday, August 31, 2020 4:48 PM
Subject: JAWS 2020 August Release: Frequent Crashes With Firefox 80


Using Win10 version 1909, JAWS 2020 for August and Firefox 80.


Recently someone else on this list reported crashes with Mozilla

Firefox. At the time I didn't know what to think about the problem but I

am now encountering this and I noticed it after Firefox updated to

version 80. After a short period of time of just navigating through a

Web page Firefox reports that the tab has crashed and presents me with a

button to restore the tab. These crashes are rather frequent. I only

have one extension running which is for Cisco Webex and I have disabled

this extension to see if this makes a difference. I'm not entirely sure

it's just a JAWS issue as I encountered this crash when testing with

NVDA although I so far haven't tried Firefox 80 with NVDA long enough to

determine if the crashing is happening as frequently. Have others

noticed this and is there a workaround for this?




David Goldfield,

Assistive Technology Specialist


JAWS Certified, 2019





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