moderated JAWS 2020 August Release: Frequent Crashes With Firefox 80


David Goldfield
 

Using Win10 version 1909, JAWS 2020 for August and Firefox 80.

Recently someone else on this list reported crashes with Mozilla Firefox. At the time I didn't know what to think about the problem but I am now encountering this and I noticed it after Firefox updated to version 80. After a short period of time of just navigating through a Web page Firefox reports that the tab has crashed and presents me with a button to restore the tab. These crashes are rather frequent. I only have one extension running which is for Cisco Webex and I have disabled this extension to see if this makes a difference. I'm not entirely sure it's just a JAWS issue as I encountered this crash when testing with NVDA although I so far haven't tried Firefox 80 with NVDA long enough to determine if the crashing is happening as frequently. Have others noticed this and is there a workaround for this?


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David Goldfield,
Assistive Technology Specialist

JAWS Certified, 2019

www.davidgoldfield.org

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