moderated Re: JAWS freezes when I close Word


Sharon
 

I’m still getting this behavior with Rord and Outlook 2016.

Sometimes I get it and sometimes I don’t.

Repairing Word and Outlook helped but it’s still happening to some extent.

Sharon

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Sunday, August 2, 2020 6:11 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

I am using Windows 10 latest update and Jaws 2019. The Office suite is 2019 single version, not 360. Happens when apps close, such as Windows, Excel and other apps as paint, etc.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Sunday, August 2, 2020 4:56 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Yes, this is same issue I believe.  JAWS either goes silent or crashes and restarts but takes up to 30 seconds.  This is with latest Windows 10 and JAWS installed.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Sunday, August 2, 2020 4:40 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Of late I’ve been having the same problem in outlook.  No sound at all, almost as if the computer is turned off. 

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