moderated Re: JAWS freezes when I close Word
CJ &AA MAY
I haven't re-started the computer, but re-started Word, and the problem hasn't gone away.toggle quoted messageShow quoted text
From: firstname.lastname@example.org <email@example.com> On Behalf Of David Goldfield
Sent: 02 August 2020 15:06
Subject: Re: JAWS freezes when I close Word
Unfortunately, this is a known issue.
I have read that the following workaround should remedy this problem.
1. From within Word press insert+v to bring up the JAWS options dialog.
2. In the edit field type "UIA" without the quotes.
3. Look for the option "USE UIA in Word 365 Documents" and uncheck this option.
4. Press enter twice to close the dialog and to save this change.
Here is the relevant help text pertaining to this feature.
Since Office 2013, JAWS has started to rely on UI Automation (UIA) provided by Microsoft, in order to provide the most robust solution for documents in Office.
Microsoft is making significant changes in UIA in the ongoing development of Office 365 and this control, when unchecked, gives users an opportunity to rely only on the Document Object Model rather than UIA. This could be useful for users who are using Office 365 and run into any issues that might have been introduced by recent changes in UIA.
Restart Word after changing this setting for your changes to take effect.
Blindness Assistive Technology Specialist JAWS Certified, 2019
On 8/2/2020 9:51 AM, Sameer wrote: