moderated Re: Control Alt J Not Working to Open JAWS
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In addition to what Larry has stated, I’ve noticed that for whatever reason, the shortcut stops working. I’ve had to go into the Jaws version I wish it assigned, and set it up again.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Larry Gassman
Sent: Friday, July 17, 2020 10:08 AM
Subject: Re: Control Alt J Not Working to Open JAWS
Does she have other versions of JAWS on her PC that might be sharing that shortcut.
It has happened to me.
I had to check each version to see what the shortcut key was.
Sometimes you have to change it in older versions that might be on the computer in order for the version you are using to work properly.
From: firstname.lastname@example.org <email@example.com> On Behalf Of David Kingsbury
I am working with a student who, when she hits Control Alt J to open JAWS, nothing happens. Same thing with hitting Control Alt N to open NVDA. I know that it is set correctly in JAWS shortcut Properties and she has admin privileges, so that is not the problem. Any idea what the problem might be? Does it have anything to do with updating drivers or something like that? If so, what do you do?
Any assistance is appreciated.