moderated Control Alt J Not Working to Open JAWS


David Kingsbury
 

Hi all,

 

I am working with a student who, when she hits Control Alt J to open JAWS, nothing happens. Same thing with hitting Control Alt N to open NVDA. I know that it is set correctly in JAWS shortcut Properties and she has admin privileges, so that is not the problem. Any idea what the problem might be? Does it have anything to do with updating drivers or something like that? If so, what do you do?

 

Any assistance is appreciated.

 

Thanks,

David    

 

Join main@jfw.groups.io to automatically receive all group messages.