moderated Re: Recent Accessibility of Docusign with JAWS
Mario
so then, it depends on the author of the document to include the implimentation of DocuSign?
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From: Ekstrand, Pamela A. -ND [mailto:pamela.a.ekstrand.-nd@...] To: main@jfw.groups.io <main@jfw.groups.io> Date: Sunday, July 12, 2020, 12:12 PM Subject: Recent Accessibility of Docusign with JAWS Hi Tina, DocuSign is not something you download as a standalone program. If the document you are signing was prepared using DocuSign, there is a link in it that will open it within DocuSign, and the places where you are required to sign will show up as buttons to JAWS. ________________________________________ From: main@jfw.groups.io [main@jfw.groups.io] on behalf of tina sohl via groups.io [tinabir80@...] Sent: Saturday, July 11, 2020 4:20 PM To: main@jfw.groups.io Subject: Re: Recent Accessibility of Docusign with JAWS Hi. For those using Docusign with jaws, is a web page you're going to or is there a chrome extention or sometthing to download/>? We'll be signing a new lease later this year and this is encouraging that it seems accessible. I'll grab it on the google play store on android in case it's usable there too. Tina On 7/11/20, Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...> wrote: Just as a follow-up, we received more documents related to our refinance today, and these were very accessible with Docusign. We had none of the problems we had with the first documents. So I have no idea why, but I am glad. ________________________________________ From: Ekstrand, Pamela A. -ND Sent: Friday, July 10, 2020 8:32 AM To: main@jfw.groups.io Subject: RE: Recent Accessibility of Docusign with JAWS Yes, I did turn that on. I really can't figure out why it wasn't working for us this time since it had worked well when we used it a few years back to sell a house. I can't imagine the issue would be something specific to the document but... ________________________________________ From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Sieghard Weitzel via groups.io [sieghard@...] Sent: Friday, July 10, 2020 7:58 AM To: main@jfw.groups.io Subject: Re: Recent Accessibility of Docusign with JAWS I recently purchased a commercial building for my retail store and at the same time sold the one I am currently in. My realter used DocuSign and I probably had to sign a dozen things over a period of a few month and it was prettty easy. Make sure you select to use the screenreaer mode, at some point there is a link to turn this on. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ekstrand, Pamela A. -ND Sent: Thursday, July 9, 2020 3:13 PM To: main@jfw.groups.io Subject: Recent Accessibility of Docusign with JAWS Hi All, Has anyone tried using Docusign recently with JAWS, or NVDA for that matter? We had used it about 3 years ago when selling a house and found it quite accessible. However, today when we tried to use it again, it was unuseable. For example, if you hit the letter B to navigate to the next button to sign, and then hit enter or spacebar, no signature was applied. Focus was thrown either to somewhere else in the document or completely into a different open window. We found similar results with NVDA. Has anyone had success using Docusign lately, and if so, with which screen reader and browser? We were using Chrome. I finally ended up trying it on my iPhone, and did have better luck there. Thanks, Pam .
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