moderated Re: Recent Accessibility of Docusign with JAWS

Sieghard Weitzel <sieghard@...>

I recently purchased a commercial building for my retail store and at the same time sold the one I am currently in. My realter used DocuSign and I probably had to sign a dozen things over a period of a few month and it was prettty easy. Make sure you select to use the screenreaer mode, at some point there is a link to turn this on.

-----Original Message-----
From: <> On Behalf Of Ekstrand, Pamela A. -ND
Sent: Thursday, July 9, 2020 3:13 PM
Subject: Recent Accessibility of Docusign with JAWS

Hi All,

Has anyone tried using Docusign recently with JAWS, or NVDA for that matter? We had used it about 3 years ago when selling a house and found it quite accessible. However, today when we tried to use it again, it was unuseable. For example, if you hit the letter B to navigate to the next button to sign, and then hit enter or spacebar, no signature was applied. Focus was thrown either to somewhere else in the document or completely into a different open window. We found similar results with NVDA.

Has anyone had success using Docusign lately, and if so, with which screen reader and browser? We were using Chrome.

I finally ended up trying it on my iPhone, and did have better luck there.


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