Moderated Re: jaws and the Braille edge


Richard Turner <richardturner42@...>
 

One more thought.

Make sure that Narrator braille is not turned on.

I don’t know that he would have done that, but the Narrator braille driver conflicts with the Jaws braille driver.

 

I think contacting Thomas Simpson might be your next best step.

 

Best of luck,

 

 

 

Richard

"He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that only grace can break the cycle of ancient hatreds among peoples. (It is notable that while I have regretted not granting grace to others, I’ve never once regretted extending it.)" - Edward Herbert

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of david
Sent: Tuesday, June 23, 2020 3:27 PM
To: main@jfw.groups.io
Subject: Re: jaws and the Braille edge

 

interesting, I've done the things you've suggested.

the interesting thing is, the display works on his windows 7 machine, earlier jaws.

very strange.

 

 

       The impossible is the untried,  Never under estimate the power of a dream.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Tuesday, June 23, 2020 6:06 PM
To: main@jfw.groups.io
Subject: Re: jaws and the Braille edge

 

I am using the Braille Edge with Jaws 2020 latest update.

 

When you added the display to Jaws, did you check both BrialleEdge and HIMS Braille in the list of displays?

 

And make sure Braille Edge is set as the default?

 

That is what shows in my Jaws settings.

 

If so, push the reset button on the back of the Braille Edge.  That is the one on the back near the dot 2.

 

Put it in terminal mode.

 

Now, while it is plugged into the computer, reboot the computer.

When jaws comes up, it should work.

 

If not, you may have to experience the joys of HIMS non-support.

 

Or, try writing to Thomas Simpson thomas@...

 

Thomas is  the sales manager, but is often more helpful than their tech support.

 

Good luck,

Richard

 

 

Richard

"He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that only grace can break the cycle of ancient hatreds among peoples. (It is notable that while I have regretted not granting grace to others, I’ve never once regretted extending it.)" - Edward Herbert

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of david
Sent: Tuesday, June 23, 2020 2:51 PM
To: main@jfw.groups.io
Subject: jaws and the Braille edge

 

Good afternoon folks.

I ran into another issue today, a friends computer, windows 10, latest jaws 2020, but, the braille edge won't connect.

I did a reinstall of jaws,

restarted the machine, but the edge stays in terminal mode.

when I connect or disconnect the device, I do hear a tone to tell me that the device is connected or disconnected.

 

 

       The impossible is the untried,  Never under estimate the power of a dream.

 

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