moderated Re: attempting settings export still crashes wizard, with June update


Jessica D
 

Hi,

 

I’m using win 10, version 2004.

 

Thanks,

 

Jessica

 

 

Sent from Mail for Windows 10

 

From: Bill White
Sent: Tuesday, June 16, 2020 9:28 PM
To: main@jfw.groups.io
Subject: Re: attempting settings export still crashes wizard, with June update

 

Hi, Jessica. I am using Microsoft Windows

Version 1909 (OS Build 18363.900) with JAWS 2020, latest update. My export wizard did not crash. I exported the settings as is to the desktop.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jessica D
Sent: Tuesday, June 16, 2020 5:55 PM
To: jtamayo@...
Cc: Glen Gordon; Ron Miller
Subject: attempting settings export still crashes wizard, with June update

 

Hi,

 

I sincerely apologize if I’m not supposed to send this to multiple people, but I’d really like to get this solved.

 

With the June update, which was released today, the settings export wizard still crashes.

 

Can anyone uncover the mystery, as to why this would be?

 

 

What happens is:

  1. Go to the utilities menu, and click export settings.
  2. Leave the default option, which is to export all settings as is
  3. Press enter, which will press the “next” button

At this point, the wizard may crash.

This happens every time for me.

 

 

 

Thanks,

 

Jessica

 

 

Sent from Mail for Windows 10

 

 

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