moderated Re: Best Jaws version with Win 8.1
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I am not sure if this has been addressed but from seeing your response, Norma, Have you check to see if you are eligible for upgrading your Win 8.1 to Windows 10?
Have you check to see if you have installed the updates for Office 365?
I would try these steps and get updated to properly see that JAWS 2020 is then still giving you the problems you are describing.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Norma A. Boge
Sent: Sunday, June 7, 2020 4:17 PM
Subject: Re: Best Jaws version with Win 8.1
All I have to go on is problems that occur when using J2020 do not occur when using 2019. They include:
Even more sluggishness in outlook 365, esp. when replying to a message
In Word 365, Jaws says “normal” when I arrow up and down through lines whether they have text or not. I spent an hour with a FS tech trying to resolve this issue and we finally ended up restoring J2020 factory settings. Major PITA. J2020 was OK for a few months, and now it’s happening again. So I need to use J2019 when working in Word.
There are other issues which I can’t recall now. And I know I’m not the only one who’s expressing frustration with J2020 problems.
From: email@example.com <firstname.lastname@example.org> On Behalf Of JM Casey
Well…what problems are you having?
Is there any particular reason you feel your performance issues are related to jaws?
Hi and thanks. I’ll give 2020 a try with my Win 8.1 PC, but I’m not too optimistic. I can’t even get optimal performance using J2020 with Windows 10. But, maybe I’ll get lucky…
Get the latest version, if you can. You can always still keep older versions on the computer in case you need them at a later time.
I’d like a recommendation as to the version of Jaws which will give me optimal performance with Windows 8.1 pro.