Van Lant, Robin
We use Cisco Webex at my company. I’ve had a frustration that I wonder if any other users have experience and have thoughts on.
When I click on a link to a meeting, my browser (Chrome), will open. The meeting screen will load. I will often hear JAWS say something like, “You are having trouble with the connection”, but pretty soon I can tab around some of the features, including the participant list. I have enough vision to see that a window has popped up where the audio & video connection information is. It used to be that focus would land in that window and I could tab through the options on where to do my audio connection, then I would click the Audio Connection button for Webex to call my phone. After some upgrade a while back, I typically cannot get focus into that window. As I tab around the initial screen that loads, I’ll hear something called audio Connection checked, but hitting this doesn’t seem to do anything. I hear reference to a “floating panel”, but cannot seem to get to it. My current workaround is that I go to the audio menu with Alt A and open the audio & video connection window from there. This can take precious time when I’m about to run late to a meeting.
Anyone else have a similar issue?
Using Windows 10, JAWS 2019, Office 365
Robin Van Lant
127 Public Square, Cleveland, OH 44114
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