It sounds like the reading pane is on.

Here is how to turn it off.

To turn off the Reading Pane:   On the View tab, in the Layout group, select Reading Pane, and then select Off.

 

 

 

Richard

"There's a nap for that." - an anonymous cat in a window in Portland, Oregon.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Barbara Sheinbein
Sent: Saturday, May 30, 2020 11:20 AM
To: main@jfw.groups.io
Subject: Too Much Repeated Information in Outlook 2016

 

Hi Everyone,

 

I have a Windows 10 computer, use JAWS 2020, and Office 2016 on a laptop.

 

When I use the up/down arrow in the Inbox of Outlook, I am hearing repeated phrases.

 

I hear either:

If there are problems with how this is displayed, then open in a browser

 

 

line breaks have been removed

 

 

I may of not gotten the wording perfect above.  Smile. 

 

Most of the time it prevents JAWS from reading the information for the message in the message list and I have to have JAWS repeat that message in the Inbox.  I do not know if this is a JAWS issue or an Office 2016  issue.  I have Office 2013 on a different computer with all else the same and I do not hear this.  How to get rid of the extra chatter?

 

Thanks in advance for any help.

 

Barbara