moderated Re: Outlook Question

Bill White <billwhite92701@...>

Hi, Mike. Try the following,


1. Open Outlook.

2. Go to a message which has the smilies.

3. Type the following keystrokes once the message is open,


ALT plus H, followed by A O C


This will bring you to the message encoding menu. Make sure that Unicode (UTF-8) is checked‑


This should give you the correct encoding to translate these characters correctly. If not, try one of the other encoding options, such as Automatic.


Bill White



From: [] On Behalf Of Michael Walker
Sent: Monday, May 18, 2020 3:51 PM
Subject: Outlook Question


Begin forwarded message:

From: Michael Walker <michael.walker199014@...>
Date: May 18, 2020 at 5:42:10 PM CDT
Subject: Outlook Question


I have been noticing that if someone sends me a :-) through outlook, it is red like a J. What can I do, to make outlook read the Smileys properly with JAWS?

Thank you,

Join to automatically receive all group messages.