Moderated Problem Retrieving Original Sender's E-mail Address On E-mail Lists

Tom Behler

Hello, everyone.


I am on a number of e-mail lists, and I used to be able to retrieve the original sender’s e-mail address from a message, if I wanted to respond just to that individual.


I used to be able to do this in two ways:


1.  I could do an insert shift R, but that no longer works.  I now consistently get a message that says “cannot retrieve  sender’s address”.




2.  On most e-mail lists, there is a link for “reply to sender”.  However, when I access this link, I get put into some sort of a Microsoft Edge mail app that I cannot figure out how to navigate.


I’m using Windows 10 with Office 365 Outlook e-mail here, with the latest build of Jaws 2020.


Thanks for any help.


Tom Behler




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