Moderated Problem Retrieving Original Sender's E-mail Address On Groups.io E-mail Lists


Tom Behler
 

Hello, everyone.

 

I am on a number of groups.io e-mail lists, and I used to be able to retrieve the original sender’s e-mail address from a message, if I wanted to respond just to that individual.

 

I used to be able to do this in two ways:

 

1.  I could do an insert shift R, but that no longer works.  I now consistently get a message that says “cannot retrieve  sender’s address”.

 

Or

 

2.  On most groups.io e-mail lists, there is a link for “reply to sender”.  However, when I access this link, I get put into some sort of a Microsoft Edge mail app that I cannot figure out how to navigate.

 

I’m using Windows 10 with Office 365 Outlook e-mail here, with the latest build of Jaws 2020.

 

Thanks for any help.

 

Tom Behler

 

 

 

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