moderated Re: Email client for Jaws 2019


oh yes, about that, as you supposed, it's an issue for n v d a users, not jaws users, I'm pretty sure of it!

On 4/10/2020 10:22 AM, David Griffith wrote:


I have not installed the latest version of thunderbird but there have been numerous complaints over the last few days on the  NVDA list that  the latest version has become unusable as it has become too verbose and there was wide disappointment that Mozeilla had failed to test it with screenreaders. There were complaints that it was now unusable and  looking to downgrade to previous versions.


It may be that Jaws users are getting a different experience but   I had assumed that there would be a relatively similar screenreader experience. Certainly in the past NVDA and Jaws had performed relatively similarly when I have used Thunderbird in the past.


David Griffith


Sent from Mail for Windows 10


From: Mario
Sent: 10 April 2020 15:34
Subject: Re: Email client for Jaws 2019


what access issues in the latest version of Thunderbird?

I'm using JAWS 2018 and haven't experienced any issues.



-------- Original Message --------

From: David Griffith [mailto:daj.griffith@...]

To: <>

Date: Friday, April 10, 2020, 9:22 AM

Subject: Email client for Jaws 2019

I am using both Outlook subscription version and Windows Mail


I use Jaws 2020 but have also used Jaws 2019 without issues.


Windows Mail in particular takes a little getting used to as you lose

focus from the inbox list every time new messages arrive


If you hear navigation bar or loading this will mean you have lost focus

from the inbox but you will then become a fan of the shift tab key as a

press or two of this should land you back on the inbox. This is part of

my muscle memory so this has ceased to be annoying.


The advantage of Windows Mail for me over Outlook is that it is

lightning fast, easy to set up and has a fantastic automatic preview

reading feature which allows you to hear the first 2 or 3 lines of an

email as you cursor down the inbox. This often allows me to delete mail

without even opening it.


Occasionally Mail will crash with Jaws, though not with NVDA for some

reason. However Mail is so fast at loading I again have got used to just

pressing the windows key and pressing Mto launch it again.


Outlook is slower but with more bells and whistles but as far as I am

aware has absolutely no access issues of any significance. I am using it

with Jaws 2019 at the moment to check that nothing has changed before

sending this message back to you.


I think at the moment it would be difficult to find a better alternative

than Mail and Outlook as I believe that there has been access issues in

the latest version of Thunderbird which was the other mainstay of

accessible email clients. There are some legacy version of Outlook

Express which apparently have accessibility support but I do not

personally use this.


What exactly are the issues you are having with Mail and Outlook? I

really think you may be better served trying to sort these out first

rather than going from the frying pan to the fire of other optionswhich

may have even more access challenges.


David Griffith








You have to get used to using the shift




*From:* <> *On Behalf Of *Nickus de Vos

*Sent:* 10 April 2020 12:08


*Subject:* Email client for Jaws 2019


Hi all

I'm running the latest Windows 10 with Jaws 2019. I'm battling to find a

email client which is accessible with Jaws 2019.

I tried MS Office since I have Office 365 and I also tried Windows Mail,

but Jaws 2019 seams to have issues with both. Unless I'm missing

something, is there maybe settings to be changed or layouts which make

these work better with Jaws 2019?


Thank you









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